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Payment & Tax
Payment Method
We offer a variety of payment methods for your convenience when placing an order. Rest assured, we prioritize the security of your payment details and guarantee their protection.
Paying with Credit or Debit cards
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| 1. Choose your shipping address OR create a new one. 2. Choose Credit Card payment and click on your card type. 3. Enter your Card Details and check the Cardholder Details. 4. Click 'Make Payment' and your payment will be processed. A receipt will be sent to your email inbox. |
Paying with Apple Pay
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| 1. Log into your Allegra K® account. 2. Choose Apple Pay payment method and click "Checkout"; 3. Select or add your card on Apple Pay and submit the payment; 4. Your payment will be processed and a receipt will be sent to your e-mail inbox. |
Paying with Paypal 
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| 1. Log in your PayPal account. 2. Enter your Card Details, the order will be shipped to your PayPal address, please check it is correct, then click Submit. 3. Your payment will be processed, and a receipt will be sent to your e-mail inbox. |
Payment Security
Allegra K® is committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.
Order Verification
Orders may be subject to payment verification. If your order is placed on hold, we will reach out to you right away to ensure that the delays are minimal.
Currency
Whenever feasible, Allegra K® will make every effort to process your payment in your local currency. However, please note that there may be certain limitations and exceptional circumstances where we will need to charge your card in USD. In such cases, the conversion process will be managed by your financial institution.
Payment Failed
About security verification code: The Security Code you entered may be incorrect, or this credit card may not be accepted. Please call the 800 number on the back of the card to have your credit card bank accept the payment and try again.
Regarding restrictions: It appears that you have exceeded your credit card daily limit. Please use another credit card or contact the credit card company directly.
About the card number: The "Card Number" you entered may be incorrect. Please check the "card number" and try again. The card may not be valid. Please use another credit card or contact the credit card company directly.
About security verification code: The "Expiration Date" entered may be incorrect. Please check the expiration date and try again.About transaction failure: Please use a different credit card or contact the credit card company directly and try to purchase again.
Other errors: There was an error verifying your credit card information. Please contact the credit card company directly for details such as the cause of the error.
Caution: A record of unsuccessfully paid orders remains in the shopping cart. Once you have determined the cause of the error, click the "Pay Again" button to continue your purchase.
SALES & USE TAX
1.Do I have to pay taxes at checkout?
Our product prices are tax inclusive, you don't need to pay tax at checkout.
2.What is Sales & Use Tax?
While a sales tax is applied at the time a purchase is made and is collected and remitted to the government by the seller, a use tax is calculated and paid by the consumer or end user. The rate, however, is generally the same as the local/state sales tax.
3.How is Sales & Use Tax calculated?
Sales Tax is calculated on the net total merchandise value after all applicable discounts have been applied. Total taxes may also include taxes charged on the delivery and shipping fees (if taxable in your state). Sales Tax charged on your order will be displayed at the checkout stage.
4.Will Sales & Use Tax be refundable?
In case of returns and/or refunds, the appropriate Sales Tax will also be refunded.
5.The limits for duty-free packages are established by your local customs authority.
Please check your local customs authority's website for more information.
If you have a tax exemption certificate, you can contact our customer service for tax refund after order payment.
Any question? Contact us via cs@allegra-k.com
